Mamubaj Responsible Gaming

MamubajAt, we believe gaming should be a healthy form of entertainment — not an alternative source of income, and not a way to escape life's pressures. Our Responsible Gaming policy is built on that belief.

Millions of people in Bangladesh enjoy online gaming. But for some, it can become a problem over time. Mamubaj acknowledges that reality and actively works to keep every member's gaming experience safe.

Our Responsible Gaming covered under the program — including personal limit-setting tools, self-exclusion options, 24/7 support, and guidance on recognising problem gaming. This page will show you how to stay protected and where to get help when you need it.

Responsible Gaming It simply means enjoying gaming consciously — knowing your financial limits and mental state, and playing purely for entertainment. It's not a complex theory; it's just a set of simple habits worth sticking to.

Mamubaj's view of responsible gaming means:

• Only play with money you can afford to lose without it affecting your life.
• Not letting gaming become your only source of excitement in life.
• Staying within your set time and spending limits.
• Not chasing losses by placing bigger bets out of frustration.
• Fulfil your responsibilities to family, friends, and work first — then enjoy gaming.

Mamubaj Encourages every member to follow this policy and provides the necessary tools and support to do so.

Recognizing a problem isn't always easy. We don't always notice when gaming has crossed a line. Take a look at the list below and see if any of these signs apply to you:

• You return to play on the same day to try to recover money you've lost.
• Thinking about gaming constantly — even during work or before falling asleep.
• Hiding or lying to family or friends about how much you game.
• You feel irritated, angry, or anxious when asked to stop gaming.
• You play with money meant for daily expenses or with borrowed funds.
• Neglecting work, studies, or family responsibilities to spend more time gaming.
• You feel mentally restless or low when you're not gaming.
• You repeatedly exceed the budget and time limits you set for yourself.

A simple way to understand the severity of your gaming problem

The more questions you answer yes to on the checklist above, the higher your risk level. Whatever your situation, seeking help is not a weakness — it takes real courage.

Mamubaj Gives every member multiple powerful tools to stay in control of their gaming. These can be activated directly from your account settings:

Setting the Right Limits Responsible Gamingis the most important part of. MamubajSetting limits on is straightforward and can be adjusted at any time — though increasing a limit requires a 24-hour waiting period, which helps prevent impulsive decisions.

Self-exclusion is a powerful tool — use it when you feel you need a complete break from gaming. MamubajSelf-exclusion on takes effect within 48 hours of activation and cannot be cancelled until the set period has ended.

Self-Exclusion Duration Options

• 30 Days: A short-term break to clear your head.
• 3 Months: A medium-term break that helps you change your habits.
• 6 Months: For longer breaks and significant lifestyle changes.
• 1 Year: For a detailed recovery plan.
• Permanent: For those who want to stop gaming completely and permanently.

Once your self-exclusion period ends, you'll need to contact our support team and complete a brief verification process to reactivate your account.

MamubajFollow these simple habits for the best experience on:

MamubajOnly individuals aged 18 or above may register on. Keeping minors away from gaming is our highest priority.

Age is verified at registration, and additional identity documents may be requested in suspicious cases. If there is evidence that an account is being used by a minor, it will be closed immediately and any deposited funds will be returned.

Our Measures to Protect Minors

• Mandatory age declaration and verification at registration.
• Requesting KYC documents for suspicious accounts.
• Immediate account closure for underage users.
• A 24-hour hotline to receive complaints from parents and guardians.
• 18+ warning labels displayed on every page.